We are passionate about helping build bone strength, and stand by our product. If you have any issues, please do not hesitate to reach out to us. We will always do our best to help as we value the trust customers have placed in us.
Due to the nature of our product, we have a firm return policy. We believe having a fair yet firm return policy benefits our customers by keeping the costs low.
We allow 30 days for you to initiate a return. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
Please note, hygiene and safety are highly important to all calcium and dietary supplements. BonStrong Calcium supplements come with a protective seal for the customers' protection.
If this protective seal has been opened or broken, unfortunately it cannot be returned or exchanged.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back without receiving a return authorization.